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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kirk Avery

July 25, 2024

5  out of  5 rating by Kirk Avery
"Angela was professional, clear and helpful. She was a referral from a friend of mine who is in the insurance business - when an "insider" tell you who talk to, you know they must be great. True to form!"
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Jarell Rochelle

July 16, 2024

5  out of  5 rating by Jarell Rochelle
"MORGAN SIMMONS WAS EVERYTHING AS AN AGENT! SHE HAD SO MUCH WISDOM AND WALKED ME THROUGH A TOUGH MOMENT WITH COMPASSION AND FACTS THAT MADE ME FEEL SOMEONE CARED AND WENT THE EXTRA MILE!!! I HAVE BEEN WITH NANCY FOR OVER 3 YEARS NOW AND BECAUSE OF WHO SHE IS- I WOULDN'T THINK TO LEAVE SUCH GREAT PEOPLE! WOULD BE A SURE BET TO CHOSE THIS BRANCH OF STATE FARM IF IN TEXAS!"
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Robert McDonald

July 9, 2024

5  out of  5 rating by Robert McDonald
"Easy people to work with, they are very helpful."
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Cynthia Hayes

July 8, 2024

5  out of  5 rating by Cynthia Hayes
"7/8/3024 Updating my appreciation for My State Fatm representatives in Nancy Callahan’s agency, Austin. Debbie Stokey had been by my side for the last year and a half as I have navigated loss and understanding my insurance needs. She has supported me, advised me and helped me understand and update my home and auto insurance. I appreciate her expertise, kindness and incredible ability to explain my insurance portfolio, so that I feel self-assured with our decisions. Thank you Debbie. Cynthia Hayes. We are so fortunate to be represented by Nancy Callahan’s State Farm agency and by Shani Cowart. Whatever issue we have,large or small, Shani is there for us—she has helped us install our drive safe app, been unfailing when we dealt with a slow leak, damage and subsequent claim, and answers my questions about our rates within a day—all expertly, patiently, and caring my. Thank you Shani for your representation. Cynthia and Bill H."
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BetsyLechow Lechow

June 26, 2024

5  out of  5 rating by BetsyLechow Lechow
"They got me covered when the company I had been with for the last 11 years decided they didn’t want to cover us any longer. The other company only gave us 24 hours notice."
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Jane Lippmann

June 21, 2024

5  out of  5 rating by Jane Lippmann
"I have been extremely pleased with Nancy Callahan's State Farm office and have really appreciated all the help I have received from Angela Stokey, who who has spent lots of time explaining the important details clients need to know about the world of insurance and how they relate to the policies I have bundled there. She is highly intelligent and also has outstanding people skills. One can't do better!"
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Carol Winter

June 21, 2024

5  out of  5 rating by Carol Winter
"Everyone that I met was super nice and very knowledgeable. They took the time to explain all of my different policies."
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Bryan Elliott

June 18, 2024

5  out of  5 rating by Bryan Elliott
"Morgan was extremely helpful and infromative. She got me all the help I needed, and forwarded my information to setup an insurance plan on my vehicle."
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Tyler Vickers

June 13, 2024

5  out of  5 rating by Tyler Vickers
"Nancy and her team (Shani in particular) are so easy to work with, so helpful, and I couldn't ask for better support and service from my Insurance Agent. I own 2 homes in Austin, with a mix of coverage across them, as well as vehicle coverage. I highly recommend them!"
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Sterling Roberts

June 11, 2024

5  out of  5 rating by Sterling Roberts
"State Farm and Morgan are awesome. Hopefully I will get my truck back next week. Morgan has been nothing but kind and helpful. :-) SMR."
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Avery Barr

June 3, 2024

5  out of  5 rating by Avery Barr
"Great experience! Very responsive and easy to work with! Happy I made the move to State Farm :)"
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William Fish

May 24, 2024

5  out of  5 rating by William Fish
"Morgan is the greatest to ever do it. Such a cute and friendly personality!"
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Cara Maschler

May 16, 2024

5  out of  5 rating by Cara Maschler
"Nancy's office staff and agent team is a pleasure to work with. They are perfectly proactive, and they make our lives easier by helping us to stay on top of the latest opportunities to save on our insurance. At the same time, they have recently guided us very responsibly toward additional coverage for our family's business and life insurance. Shani was so personable and made us comfortable from the get-go. Would definitely recommend Nancy's team and we wish them the very best!"
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Lesley Jones

May 8, 2024

5  out of  5 rating by Lesley Jones
"Great customer service!"
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Frances Jones

April 29, 2024

5  out of  5 rating by Frances Jones
"Morgan at State Farm with Nancy Callahan ROCK!!!! Thank you for all of your assistance and patience with this piece so that moving forward we can keep our discount!!!🙏👏🙌"
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Mel Cr

April 23, 2024

5  out of  5 rating by Mel Cr
"Awesome customer service"
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Mayra Ibarra-Kenny

April 16, 2024

5  out of  5 rating by Mayra Ibarra-Kenny
"I’ve been looking to find a new home insurance policy and Shani made the process very smooth. She would respond to my questions promptly and after giving her the necessary information she was able to give me a quote. She took the time to follow up with me and I’m relieved to have a policy with a trusted company."
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Lamb Chops

April 16, 2024

5  out of  5 rating by Lamb Chops
"This is the friendliest office! We love everyone there."
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Ben Yang

March 30, 2024

5  out of  5 rating by Ben Yang
"Great working with this team especially in helping us with major life transitions"
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Angela Dragotto

March 27, 2024

5  out of  5 rating by Angela Dragotto
"Staff is always friendly and helpful. Whenever I need anything they email it immediately. Are quick with quotes and competitively priced."
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Eduardo Oliveira

March 20, 2024

5  out of  5 rating by Eduardo Oliveira
"I love this agency, they are very efficient, answer fast and are always looking for ways to help saving some money! I really recommend them! Special kudos for Shani, who has been attending me and is very friendly and efficient! Thanks Shani!!!"
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Bill Laughlin

March 19, 2024

5  out of  5 rating by Bill Laughlin
"I was referred to this agency by a close friend. In quoting the policy, the agent was clear in guiding insurance options, prompt in responding and very helpful in follow-up conversation in which all questions and options were clearly answered. Policies and payment were quickly facilitated, and policies were put in force in a timely manner."
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Shelby Lewandoski

March 14, 2024

5  out of  5 rating by Shelby Lewandoski
"Angela at this State Farm branch has been incredible to work with. She is fast and thorough while willing to talk through the nitty gritty details. Highly recommend!"
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Satya Chelamkuri

March 12, 2024

5  out of  5 rating by Satya Chelamkuri
"Shani excellent Prompt service"
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Rayshawn Chambers

March 11, 2024

5  out of  5 rating by Rayshawn Chambers
"I spoke with Joe @ Nancy Callahan- State Farm. He was patient and answered my questions. The quotes created by Joe and sent by Morgan were exactly what I requested. They are both assets to the Nancy Callahan office. Thx, Rayshawn 🌞"