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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Vickers

June 13, 2024

5  out of  5 rating by Tyler Vickers
"Nancy and her team (Shani in particular) are so easy to work with, so helpful, and I couldn't ask for better support and service from my Insurance Agent. I own 2 homes in Austin, with a mix of coverage across them, as well as vehicle coverage. I highly recommend them!"
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Sterling Roberts

June 11, 2024

5  out of  5 rating by Sterling Roberts
"State Farm and Morgan are awesome. Hopefully I will get my truck back next week. Morgan has been nothing but kind and helpful. :-) SMR."
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Avery Barr

June 3, 2024

5  out of  5 rating by Avery Barr
"Great experience! Very responsive and easy to work with! Happy I made the move to State Farm :)"
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William Fish

May 24, 2024

5  out of  5 rating by William Fish
"Morgan is the greatest to ever do it. Such a cute and friendly personality!"
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Cara Maschler

May 16, 2024

5  out of  5 rating by Cara Maschler
"Nancy's office staff and agent team is a pleasure to work with. They are perfectly proactive, and they make our lives easier by helping us to stay on top of the latest opportunities to save on our insurance. At the same time, they have recently guided us very responsibly toward additional coverage for our family's business and life insurance. Shani was so personable and made us comfortable from the get-go. Would definitely recommend Nancy's team and we wish them the very best!"
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Lesley Jones

May 8, 2024

5  out of  5 rating by Lesley Jones
"Great customer service!"
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Frances Jones

April 29, 2024

5  out of  5 rating by Frances Jones
"Morgan at State Farm with Nancy Callahan ROCK!!!! Thank you for all of your assistance and patience with this piece so that moving forward we can keep our discount!!!🙏👏🙌"
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Mel Cr

April 23, 2024

5  out of  5 rating by Mel Cr
"Awesome customer service"
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Mayra Ibarra-Kenny

April 16, 2024

5  out of  5 rating by Mayra Ibarra-Kenny
"I’ve been looking to find a new home insurance policy and Shani made the process very smooth. She would respond to my questions promptly and after giving her the necessary information she was able to give me a quote. She took the time to follow up with me and I’m relieved to have a policy with a trusted company."
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Lamb Chops

April 16, 2024

5  out of  5 rating by Lamb Chops
"This is the friendliest office! We love everyone there."
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Ben Yang

March 30, 2024

5  out of  5 rating by Ben Yang
"Great working with this team especially in helping us with major life transitions"
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Angela Dragotto

March 27, 2024

5  out of  5 rating by Angela Dragotto
"Staff is always friendly and helpful. Whenever I need anything they email it immediately. Are quick with quotes and competitively priced."
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Eduardo Oliveira

March 20, 2024

5  out of  5 rating by Eduardo Oliveira
"I love this agency, they are very efficient, answer fast and are always looking for ways to help saving some money! I really recommend them! Special kudos for Shani, who has been attending me and is very friendly and efficient! Thanks Shani!!!"
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Bill Laughlin

March 19, 2024

5  out of  5 rating by Bill Laughlin
"I was referred to this agency by a close friend. In quoting the policy, the agent was clear in guiding insurance options, prompt in responding and very helpful in follow-up conversation in which all questions and options were clearly answered. Policies and payment were quickly facilitated, and policies were put in force in a timely manner."
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Shelby Lewandoski

March 14, 2024

5  out of  5 rating by Shelby Lewandoski
"Angela at this State Farm branch has been incredible to work with. She is fast and thorough while willing to talk through the nitty gritty details. Highly recommend!"
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Satya Chelamkuri

March 12, 2024

5  out of  5 rating by Satya Chelamkuri
"Shani excellent Prompt service"
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Rayshawn Chambers

March 11, 2024

5  out of  5 rating by Rayshawn Chambers
"I spoke with Joe @ Nancy Callahan- State Farm. He was patient and answered my questions. The quotes created by Joe and sent by Morgan were exactly what I requested. They are both assets to the Nancy Callahan office. Thx, Rayshawn 🌞"
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Ellen Miura

March 7, 2024

5  out of  5 rating by Ellen Miura
"Quick and professional response time."
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Haojun Xia

March 5, 2024

5  out of  5 rating by Haojun Xia
"Shani Cowart is a really nice and patient representative. Fully recommended!"
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vicki Rado

March 4, 2024

5  out of  5 rating by vicki Rado
"I have not worked with an office with friendlier staff. They are always eager to go above and beyond to help. Unfortunately. I have had 2 claims in the past- a flood in my home that destroyed furniture etc., and recently a car that was stolen and then totalledin a car chase with the police. The Callahan crew with State Farm were there to make sure I had am adjuster on the case and my damages were determined and paid very quickly."
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Meenas Arakelian

March 4, 2024

5  out of  5 rating by Meenas Arakelian
"I gave Morgan a call today and she provided me with some excellent service! Please reach out to Nancy Callahan’s office for all your home, auto, and life insurance needs! Thanks again Morgan :)"
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Harry Dematatis

February 26, 2024

5  out of  5 rating by Harry Dematatis
"Angela and her team were great in helping me and my son evaluate different insurance options for auto and renters insurance. Their depth of knowledge of policy options helped immensely in making informed and practical decisions."
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Molly Doyle

February 17, 2024

5  out of  5 rating by Molly Doyle
"It has been great working with Angela & Nancy. I just moved to Texas and Angela made my transition easier by explaining the car insurance options and working to get my instance started in Texas. I would recommend working with them!"
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Jaret K

February 16, 2024

5  out of  5 rating by Jaret K
"I was in the market for a change of auto and home insurance and received excellent and timely service from Nancy's team, especially Angela. The entire process was easy, headache free, I ended up saving money, and everyone was patient with me as I asked to explore several options. What more can I ask for?"
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JJ Kennemer

February 15, 2024

5  out of  5 rating by JJ Kennemer
"I have been with State Farm for 35 years! And with Nancy Callahan's office for as long as I can remember. Shani, Angela and team are very responsive, always returning my messages and answering my questions within a few hours. I appreciate their professionalism, knowledge and guidance. I highly recommend Nancy Callahan's office and State Farm for all of your insurance needs!"