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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M&T

November 7, 2024

5  out of  5
rating by M&T
"I’ve had a great experience working with Nancy Callahan and her team. They’re always responsive, take the time to answer my questions, and make sure I understand my options. They genuinely care about finding the right solutions for me. Highly recommend them for anyone looking for a knowledgeable and approachable insurance team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our team. We strive to provide clear, personalized service and are so glad that we could help you navigate your options. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future! - Nancy"
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Jeff Hicks

November 5, 2024

5  out of  5
rating by Jeff Hicks
"I switched to this office after experiencing customer service issues with a previous State Farm office. I have been very impressed by the staff and their responsiveness. They've been willing to go above and beyond to dig into various issues and to answer my questions. I highly recommend this office."
We responded:
"Hi Jeff! Thank you so much for your kind words! We're thrilled to hear that our team has made a positive impact and that you've had a great experience with us. We're always here to help and appreciate your recommendation! - Nancy"
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Chris Waterman

October 30, 2024

5  out of  5
rating by Chris Waterman
"Nancy runs an awesome Agency. Her team is very attentive and professional, and I would highly recommend them!"
We responded:
"Ryan, thank you so much for taking the time to leave your wonderful review. We strive to provide exceptional service and your recommendation means so much to us! Please let us know if you ever need anything and thank you for your business! - Nancy"
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Ryan P

October 23, 2024

5  out of  5
rating by Ryan P
"I have been with Nancy Callahan for over 10 years and am always impressed with how quickly they are on top of any claim or making adjustments to my plan. Love working with Shani and everyone at the office!"
We responded:
"Ryan thank you so much for taking the time to leave your review. Shani and the entire office truly appreciate your trust and loyalty. We’re always here to assist you and ensure your needs are met promptly. Looking forward to many more years of working together! - Nancy"
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Jim Roos

October 22, 2024

5  out of  5
rating by Jim Roos
"Got us a great rate on all our policies when we moved into Austin. Very happy with the service"
We responded:
"Thank you so much for your review! I'm glad we were able to find a great rate on your policies and that you're happy with our service. If you have any questions or need assistance in the future, don't hesitate to reach out. Welcome to Austin! - Nancy"
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Dorie Pickle

October 17, 2024

5  out of  5
rating by Dorie Pickle
"Nancy and her team are helpful and informative! I'm always confused by insurance and they always break it down for me. Recommend!"
We responded:
"Dorie, thank you so much for your kind words! We are thrilled to hear that we could help make things less complex for you. We're always here to lend a hand whenever you need! - Nancy"
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Clayton Strickland

October 3, 2024

5  out of  5
rating by Clayton Strickland
"I've been a customer of Nancy Callahan for over 20 years and have never had a bad experience with them. Most recently I worked with Shani on migrating my home insurance policy over from another company. The service was prompt, professional and ended up saving me a decent amount of money."
We responded:
"Thank you for your long-standing loyalty, Clayton! We're thrilled to hear about your positive experiences over the past 20 years. It’s fantastic that Shani was able to assist you with your home insurance migration. If you ever need anything else, don’t hesitate to reach out. We’re here for you! - Nancy"
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Rhonda Andrews

October 3, 2024

5  out of  5
rating by Rhonda Andrews
"I am so pleased with Nancy Callahan’s office. We’ve been working Angela for over a year now on several policies. She has just been amazing at getting back to me quickly on quotes and questions. I feel at peace knowing they are there to get me through any insurance situation that might present itself. Highly recommend. ."
We responded:
"Thank you for sharing your experience, Rhonda! It’s wonderful to hear how Angela has been so responsive and supportive with your insurance needs. Having a reliable team makes all the difference. If you have any more feedback or questions, feel free to let me know! - Nancy"
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Max Marino

September 23, 2024

5  out of  5
rating by Max Marino
"Very Easy to work with"
We responded:
"Thank you, Max! We're happy to hear that your experience was straightforward and enjoyable. We strive to make things simple and efficient for our customers. We're here to help whenever you need, so don't hesitate to reach out! -Nancy"
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Lane Rockford Orsak

September 20, 2024

5  out of  5
rating by Lane Rockford Orsak
"We have used State Farm for years and have been so pleased. I am particularly appreciative of the level of service and care in a recent transaction. I needed a very specific coverage for an event and while State Farm was unable to provide this specific coverage, Theresa made every effort to find me a solution and gave me a referral to a Broker that could cover it. It has proven to be very helpful. Capitalism is so sexy when it is win-win for all, and people work together to solve problems. Thank you for your help, Theresa and Morgan at State Farm!"
We responded:
"Lane, thank you for your thoughtful review and for being a loyal State Farm customer! We're so glad Theresa and Morgan could help guide you and provide the resources you needed, even for coverage we couldn’t provide directly. It’s always our goal to support our customers, and we’re happy to know their efforts made a difference for you. We appreciate your kind words and look forward to continuing to serve you for years to come! -Nancy"
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Nanou Knisely

September 20, 2024

5  out of  5
rating by Nanou Knisely
"I requested various insurance quotes from Shani Cowart at Nancy Callahan -State Farm. Shani replied immediately, sending the quotes I requested. She worked with me and was very efficient and knowledgeable. I highly recommend them."
We responded:
"Nanou, we truly appreciate your kind words! It’s fantastic to hear that Shani was efficient and responsive in providing the insurance quotes you needed. Our team works hard to make sure you receive the support and information you need. Thank you so much for your feedback! -Nancy"
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william garcia

September 18, 2024

5  out of  5
rating by william garcia
"Nancy and her team are always here for us!! Thank you Team Callahan! R"
We responded:
"Thank you, William, for your kind words and for recognizing Nancy and the team! We're so glad to hear that you've had a positive experience with us. We're always here to support you! - Nancy"
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Summer Staples

September 17, 2024

5  out of  5
rating by Summer Staples
"Years of service covering all my insurance needs! Prompt for document requests, policy savings opportunities and coverage needs. Highly recommend this office!"
We responded:
"Thank you, Summer, for your continued trust in us over the years! We're thrilled to hear that our team has been able to meet all your insurance needs promptly and efficiently. Your recommendation is greatly appreciated, and we're always here to assist you. Thank you for choosing our office! -Nancy "
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Hooman Sahrapeyma

September 10, 2024

5  out of  5
rating by Hooman Sahrapeyma
"Nancy Callahan office isreally amazing. They handle everything promptly. I enjoy working with their office!"
We responded:
"Thank you, Hooman, for the excellent feedback! We're so glad to hear that you’ve had such a positive experience with the Nancy Callahan State Farm Agent team. We pride ourselves on handling things promptly, and it’s wonderful to know you enjoy working with us. We look forward to continuing to assist you in the future! -Nancy"
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Fritz Schneider

September 10, 2024

5  out of  5
rating by Fritz Schneider
"Quick and comprehensive service!"
We responded:
"Thank you, Fritz! We’re delighted to hear that you received quick and comprehensive service from the Nancy Callahan State Farm Agent team. We’re always here to help with anything you need! - Nancy"
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Taylor Seyl

September 9, 2024

5  out of  5
rating by Taylor Seyl
"The whole team is quick, personable and easy to work with!"
We responded:
"Thank you, Taylor! We're thrilled to hear you had such a fantastic experience with the Nancy Callahan State Farm Agent team. Quick, personable, and straightforward service is what we strive for! We're here to help anytime! -Nancy"
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Michael Shorr

July 31, 2024

5  out of  5
rating by Michael Shorr
"Wonderful experience! The office staff is prompt, well-informed, thoughtful and got me a great deal on important insurance for my daughter."
We responded:
"Thank you, Michael, for your kind words! We're delighted to hear about your wonderful experience with the Nancy Callahan State Farm Agent team. Providing thoughtful and well-informed service is our priority, and we're glad we could assist you in getting the coverage you needed for your daughter. We appreciate your confidence in us! -Nancy"
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Kirk Avery

July 25, 2024

5  out of  5
rating by Kirk Avery
"Angela was professional, clear and helpful. She was a referral from a friend of mine who is in the insurance business - when an "insider" tell you who talk to, you know they must be great. True to form!"
We responded:
"Thank you, Kirk! Angela’s dedication to clear and helpful service makes us proud. We appreciate the referral and your positive feedback! Please let us know if there's anything else we can do to help you. -Nancy"
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Jarell Rochelle

July 16, 2024

5  out of  5
rating by Jarell Rochelle
"MORGAN SIMMONS WAS EVERYTHING AS AN AGENT! SHE HAD SO MUCH WISDOM AND WALKED ME THROUGH A TOUGH MOMENT WITH COMPASSION AND FACTS THAT MADE ME FEEL SOMEONE CARED AND WENT THE EXTRA MILE!!! I HAVE BEEN WITH NANCY FOR OVER 3 YEARS NOW AND BECAUSE OF WHO SHE IS- I WOULDN'T THINK TO LEAVE SUCH GREAT PEOPLE! WOULD BE A SURE BET TO CHOSE THIS BRANCH OF STATE FARM IF IN TEXAS!"
We responded:
"Thank you, Jarell, for the wonderful review! We're so glad Morgan could provide compassionate and knowledgeable service during a challenging moment. Your loyalty to the Nancy Callahan State Farm Agent team is deeply appreciated, and we're honored to have you with us. Your recommendation is invaluable! Please let us know if there's ever anything else we can do for you. -Nancy"
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Robert McDonald

July 9, 2024

5  out of  5
rating by Robert McDonald
"Easy people to work with, they are very helpful."
We responded:
"Thank you, Robert! We're glad to hear that you found our team straightforward to work with and very helpful. Providing excellent service is our priority, and your positive feedback means a lot to us. Please let us know if there's anything else we can help you with! -Nancy"
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Cynthia Hayes

July 8, 2024

5  out of  5
rating by Cynthia Hayes
"7/8/3024 Updating my appreciation for My State Fatm representatives in Nancy Callahan’s agency, Austin. Debbie Stokey had been by my side for the last year and a half as I have navigated loss and understanding my insurance needs. She has supported me, advised me and helped me understand and update my home and auto insurance. I appreciate her expertise, kindness and incredible ability to explain my insurance portfolio, so that I feel self-assured with our decisions. Thank you Debbie. Cynthia Hayes. We are so fortunate to be represented by Nancy Callahan’s State Farm agency and by Shani Cowart. Whatever issue we have,large or small, Shani is there for us—she has helped us install our drive safe app, been unfailing when we dealt with a slow leak, damage and subsequent claim, and answers my questions about our rates within a day—all expertly, patiently, and caring my. Thank you Shani for your representation. Cynthia and Bill H."
We responded:
"Thank you, Cynthia! We're grateful for your heartfelt review. Debbie and Shani are indeed fantastic team members, and we’re glad they could support you during challenging times. Your appreciation and confidence in us mean the world. Thank you for being part of our State Farm Family! -Nancy"
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BetsyLechow Lechow

June 26, 2024

5  out of  5
rating by BetsyLechow Lechow
"They got me covered when the company I had been with for the last 11 years decided they didn’t want to cover us any longer. The other company only gave us 24 hours notice."
We responded:
"Thank you, Betsy! We're pleased to have been able to help you when you needed it most. Providing timely and reliable coverage is our priority. We appreciate your confidence in us after your previous experience, and we're here to support you moving forward. -Nancy"
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Jane Lippmann

June 21, 2024

5  out of  5
rating by Jane Lippmann
"I have been extremely pleased with Nancy Callahan's State Farm office and have really appreciated all the help I have received from Angela Stokey, who who has spent lots of time explaining the important details clients need to know about the world of insurance and how they relate to the policies I have bundled there. She is highly intelligent and also has outstanding people skills. One can't do better!"
We responded:
"Thank you for the high praise, Jane! It is always lovely to hear we left a positive impression, and that Angela has been a great benefit to you. Insurance can be complicated, so we are here to make the process smoother! Let us know if you need anything else from us! - Nancy Thank you for the high praise, Jane! It is always lovely to hear we left a positive impression, and that Angela has been a great benefit to you. Insurance can be complicated, so we are here to make the process smoother! Let us know if you need anything else from us! - Nancy "
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Carol Winter

June 21, 2024

5  out of  5
rating by Carol Winter
"Everyone that I met was super nice and very knowledgeable. They took the time to explain all of my different policies."
We responded:
"Thank you for the review, Carol! It is important to us to make sure our customer service is both friendly and knowledgeable. Let us know if there is anything else we can do for you. Thanks again - Nancy"
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Bryan Elliott

June 18, 2024

5  out of  5
rating by Bryan Elliott
"Morgan was extremely helpful and infromative. She got me all the help I needed, and forwarded my information to setup an insurance plan on my vehicle."
We responded:
"Bryan, thank you for taking the time and leaving our office 5-stars! It is great to hear that Morgan was able to help you and provide you information for your auto insurance needs. If you need any further assistance, please reach out to our team! -Nancy"